Updated at 2023-07-06
Definitions and key terms
To help explain things as clearly as possible in this Refund Policy, every time any of this terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Xityscape, Iloilo City, Philippines 5000 that is responsible for your information under this Return & Refund Policy.
- Subscriber: refers to the company, organization or person that signs up to use the Xityscape Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Xityscape and use the services.
- Platform: refers to the program or system that runs Xityscape website.
- Service: refers to the service provided by Xityscape as described in the relative terms (if available) and on this platform.
- Website: Xityscape’s site, which can be accessed via this URL: https://www.xityscape.com/.
You: a person or entity that is registered with Xityscape to use the Services.
Refund Policy
Thank you for subscribing at Xityscape. We appreciate the fact that you like the property listing service we offer. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and subscribing to one of our plans/packages.
As with any property listing experience, there are terms and conditions that apply to transactions at Xityscape. We’ll be as brief as our attorneys will allow. The main thing to remember is that by subscribing to Xityscape, you agree to the terms set forth below with Xityscape’s Terms Of Use.
If there’s something wrong with the plan you subscribed to, or if you are not happy with it, you have fourteen (14) days to issue a refund.
Refunds
We at Xityscape commit ourselves to serving our subscribers with the best property listing platform experience. Our platform was thoroughly checked, tested, and maintained. We do this to ensure quality experience for our subscribers.
Sadly, there are times when our website doesn’t have the option(s) or capability that you are looking for, or may face some issues while using our service platform. In such cases, we may have to cancel your subscription. If you have purchased via Online payment, then you will be refunded once our team confirms your request.
We will process your refund request immediately as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your paid subscription purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to Refund Policy and agree to its terms.
Changes To Our Refund Policy
Our company reserves the right to update, amend, or make any necessary changes to this document so that our service and policies are accurately reflected. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Refund Policy. If you do not want to agree to this or any updated Refund Policy, you can request for account deletion via email.
Contact Us
If, for any reason, You are not completely satisfied with our platform or service, don’t hesitate to contact us and we will discuss any issues you are going through with our platform or service.
- Via Email: contact@xityscape.com
